Collection of Information
We collect information about you in the following ways:
Information you provide to us: We collect information you provide directly to us, such as when you create an account, purchase a service, participate in a survey, or communicate with us. This may include your name, email address, phone number, and payment information.
Information we collect automatically: We may collect information about you automatically when you use our Services, such as your IP address, device type, browser type, and referring website. We may also collect information about your usage of our Services, such as the pages you visit and the actions you take.
Information we receive from third parties: We may receive information about you from third parties, such as social media platforms, affiliates, and partners. If you access our Services through a third-party login, such as Facebook or Google, we may collect information from those third parties, including your name, email address, and profile picture.
Use of Information
We use the information we collect to provide, maintain, and improve our Services, and to develop new products and services. Specifically, we may use your information to:
- Provide tutoring services and support
- Communicate with you about your account and the Services
- Process payments and prevent fraud
- Customize your experience on the Services
- Analyze and improve the performance of our Services
- Develop new products and services
Sharing of Information
We do not sell or rent your personal information to third parties for their marketing purposes without your consent. We may share your information with third parties for the following purposes:
With service providers and partners: We may share your information with third-party service providers and partners who perform services on our behalf, such as payment processing, hosting, and email delivery.
In response to legal process: We may disclose your information in response to a request from law enforcement, a court order, or as required by law.
To protect our rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
With your consent: We may share your information with third parties when you have provided your consent to do so.
We will retain your information for as long as your account is active or as needed to provide you with the Services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email.